Apple resolves outage affecting its payment features, including Apple Pay, Card, Cash and Wallet

Technology
Wednesday, December 20th, 2023 5:08 pm EDT

Key Points

  • Apple Payment Features Outage: Several of Apple’s payment features, including Apple Pay, experienced downtime on a Wednesday morning, according to Apple’s system status page.
  • Duration and Impact: The outages, affecting Apple Card, Cash, Pay, and Wallet, occurred from 6:15 a.m. to 6:49 a.m. for some users. Notably, the system status page was not promptly updated to reflect the resolution until about 10:50 a.m. The specific impact was on the web and in-app payment features of Apple Pay and Wallet.
  • Resolution and Lack of Comment: Apple, acknowledging the issue on its status page, later informed CNBC that the problem had been resolved. However, the system status page suggested an extended outage duration, and Apple did not immediately respond to a request for comment regarding this discrepancy.

Several of Apple’s payment features, including Apple Pay, experienced disruptions on Wednesday morning, as reported on Apple’s system status page. The outage, affecting Apple Card, Cash, Pay, and Wallet, occurred from 6:15 a.m. to 6:49 a.m. for some users. Notably, the system status page was not promptly updated to reflect the issue’s resolution, with the update occurring around 10:50 a.m. The outage specifically impacted the web and in-app payment features of Apple Pay and Wallet. While the status page indicated ongoing investigations, Apple later confirmed to CNBC that the problem had been resolved. Apple has not provided immediate comments on why the status page suggested an extended outage duration.

For the full original article on CNBC, please click here: https://www.cnbc.com/2023/12/20/apple-pay-card-cash-and-wallet-affected-by-hours-long-outages.html