Amazon’s new cloud boss inherits a business under pressure to keep pace in AI

Technology
Thursday, May 23rd, 2024 2:47 pm EDT

Key Points

  • Leadership Changes in AWS: In a significant leadership change, Adam Selipsky, the CEO of Amazon Web Services (AWS), is exiting and will be succeeded by Matt Garman, a long-time AWS executive. This move reflects the need for more aggressive leadership in AI development to keep pace with rivals like Microsoft and Google.
  • Challenges in AI and Cloud Market: Despite significant investments in AI and cloud infrastructure, AWS is perceived as falling behind competitors in the generative AI space. Growth has slowed, and AWS’s market share has slightly declined as Microsoft Azure and Google Cloud gain traction, driven by high demand for AI tools.
  • Strategic AI Initiatives and Investments: AWS continues to invest heavily in AI technologies, including developing proprietary AI chips (Trainium and Inferentia) and supporting third-party models like those from Anthropic. AWS aims to enhance its AI capabilities and infrastructure to reclaim leadership in the rapidly evolving AI market.

In May 2023, during Amazon’s annual shareholder meeting, CEO Andy Jassy addressed the company’s innovation in generative artificial intelligence (AI). Amid the AI excitement sparked by OpenAI’s ChatGPT, Jassy emphasized the potential of Amazon Web Services (AWS), Amazon’s cloud division, to become a key player in the AI infrastructure space. Despite AWS’s significant investments in AI, including a substantial stake in OpenAI competitor Anthropic and the development of its own large language models (LLMs), AWS has struggled to establish itself as a leader in the field. This has been compounded by perceptions within the developer community that AWS is trailing behind rivals Microsoft and Google in AI capabilities.

In a major organizational shift, Amazon announced the departure of Adam Selipsky, the CEO of AWS, to be replaced by Matt Garman, a seasoned AWS executive. This leadership change reflects Amazon’s need to respond more aggressively to the rapid advancements in AI technology and the competitive landscape. Despite AWS’s continued leadership in cloud infrastructure, its growth has slowed from 37% in 2021 to 13% in 2023, with its market share slightly declining as Microsoft’s Azure and Google’s cloud services gain ground.

Selipsky’s exit comes at a critical juncture as AWS faces increased competition and internal challenges. AWS has seen at least two rounds of layoffs, and the broader economic environment has led to more conservative spending by businesses on IT and cloud services. Additionally, AWS has been slow to release competitive AI models, lagging behind Microsoft, which has capitalized on its partnership with OpenAI. AWS’s response to the generative AI boom has been mixed; while it has introduced AI tools and LLMs, some internal feedback suggests these offerings have been underwhelming.

Despite these challenges, AWS has achieved substantial growth, innovation, and profitability over the past three years. AWS’s spokesperson highlighted that AWS remains a leader in security and reliability and continues to deliver significant growth in absolute dollar terms compared to other cloud providers. Furthermore, AWS’s Trainium and Inferentia chips have been successful in supporting AI model development, particularly with Anthropic’s use of these chips for training.

The leadership transition from Selipsky to Garman is seen as a strategic move to enhance AWS’s competitive edge in AI. Garman, who has been with Amazon since 2005 and has extensive experience in AWS product management and sales, is viewed as a technically proficient leader capable of driving AWS’s AI initiatives forward. This transition is expected to focus on leveraging AWS’s existing strengths while addressing the need for more aggressive AI development and deployment.

Jassy’s memo to staff underscored Garman’s comprehensive expertise and readiness to lead AWS into its next phase of innovation. As AWS continues to navigate the evolving AI landscape, the leadership shift aims to solidify its position and capitalize on the burgeoning opportunities within the AI sector. Despite the hurdles, Amazon remains optimistic about its AI prospects, aiming to expand and enhance its offerings, including a more advanced and conversational AI-powered version of Alexa.

Wall Street has responded positively to Amazon’s strategic moves, with the company reporting strong first-quarter results and significant stock gains. As AWS under Garman’s leadership continues to focus on growth and innovation, the division is poised to tackle the competitive challenges and further establish itself in the rapidly evolving AI and cloud markets.

For the full original article on CNBC, please click here: https://www.cnbc.com/2024/05/23/amazons-new-cloud-boss-inherits-a-business-at-crossroads-over-ai.html