Uber will now pick up your packages and take them to UPS, FedEx or USPS

US Markets
Wednesday, October 4th, 2023 2:10 pm EDT

Key Points

  • Uber has introduced a new service called “return a package” through its Uber and Uber Eats apps. This feature, added to its traditional ride-hailing and food delivery services, allows customers to send up to five packages at once for a flat fee of $5 or $3 for Uber One members. Uber drivers will pick up the packages from customers and deliver them to UPS, FedEx, or USPS locations.
  • The “return a package” service is available in numerous major metropolitan areas across the United States and operates alongside Uber’s existing Uber Connect program, which offers same-day package delivery to and from local destinations. To use either service, packages must meet specific criteria, including being prepaid, sealed, weighing less than 30 pounds, and having a value below $100. Uber’s shipping guidelines prohibit the delivery of certain items such as money, gift cards, and fragile items. Customers can track their packages in real-time using the Uber app and receive a photo of the receipt once the delivery is completed. Tipping options are also available for package deliveries.

Uber has expanded its services beyond ride-hailing and food delivery by introducing a “return a package” feature through its Uber and Uber Eats apps. This new service allows customers to send up to five packages at a time for a flat fee of $5 or $3 for Uber One members. Uber drivers will pick up the packages from customers and deliver them to UPS, FedEx, or USPS locations.

The “return a package” service is currently available in numerous major metropolitan areas across the United States. It operates alongside Uber’s existing Uber Connect program, which was launched in 2020 and enables same-day package delivery to and from local destinations.

To use Uber Connect or the “return a package” feature, packages must meet specific criteria, including being prepaid, sealed, and ready for shipment. They should weigh less than 30 pounds and have a value below $100. Certain items, such as money, gift cards, and fragile items, are not eligible for delivery according to Uber’s shipping guidelines.

Customers can track their packages in real-time using the Uber app, and they will receive a photo of the receipt once the delivery has been successfully completed. Additionally, standard tipping options are available for package deliveries, allowing customers to show their appreciation to drivers.

For full original article on CNBC, please click here: https://www.cnbc.com/2023/10/04/uber-will-now-pick-up-your-ups-fedex-and-usps-packages.html